Hotel Guest Experience Platform
Let the room TV become your hotel's digital front desk
HCX PLAY unifies live TV, Netflix, YouTube, Prime Video and Disney+ on one screen and greets guests by name. We handle the setup, your guests enjoy the experience.
130+
live channels
200+
rooms mapped
< 3s
channel zap time
24/7
uninterrupted streaming
What It Offers
One remote, unlimited content
No app downloads, no account setup, no extra cables — guests pick up the remote and everything the hotel offers is right there.
Live TV + OTT on one screen
130+ national and international channels alongside Netflix, YouTube, Prime Video and Disney+ — all on the same home screen.
Personalized welcome
Room number, guest name, weather and time are shown automatically.
Kiosk security
The device only opens HCX PLAY. Guests can't reach settings, other apps, or the setup screen — your brand stays front and center.
Instant channel switching
Popular channels stay warm, neighboring channels pre-load — zap latency is measured in milliseconds.
Central management panel
Manage every channel, device, room and piece of content from one panel; see live viewership and traffic stats.
Setup
Hotel-wide streaming infrastructure in three steps
Server is installed
An HCX server is added to your hotel network; your channel sources are configured here.
Devices connect
Each room's HCX box automatically pulls its channel list and settings from the server — no per-device setup needed.
The guest experience begins
Room-to-device mapping happens automatically at check-in — guests see their personalized screen the moment they pick up the remote.
Infrastructure
No amplifiers, no multi-switches, no coax cabling
HCX PLAY works hotel-wide without requiring you to build a separate broadcast infrastructure.
Traditional hotel TV infrastructure
- Satellite headend + multi-switches
- RF amplifier lines
- Dedicated coax cabling run to every room
- On-site crew needed for every channel change
With HCX PLAY
- One central server, streaming over IP
- No separate cabling project — live in days
- Add or remove channels instantly from the panel, no site visit
Don't just take our word for it
Try a real HCX PLAY setup live in your browser — no card, no install, no signup.
Open Live DemoContact
Let's talk about HCX PLAY for your property
Tell us your room count and current channel sources — we'll put together a tailored setup plan.